C4 should be the de-facto diagramming style for SAFe Agile Teams

Intro

Let me first start with how I wrote this, because it's important. In my career I have crafted several architectural decisions. The most challenging presentations are when I have had to address both technical and business audiences. Technical story telling is an essential skill. As the Senior Director of IT Strategy and Architecture, I applied the "Pyramid Principle" extensively. You start with the answer, then state the why, how, and next steps. Usually, presenters don't do this. Instead they "build up" to the answer. Meanwhile, their audience has "lost the plot". Ever since I adapted this communication style, effectiveness of my communication has been lauded.

The Answer

Pilot C4 Diagramming Standard for the next PI (Planning Increment).

To deliver software that is timely, high-quality, and aligned with business goals, you should adopt the C4 diagramming style as the standard for visualizing architecture. C4 provides a clear, layered way to represent systems that works for executives, architects, and developers alike.

The Why

Executive Perspective

(a) Shared Understanding Across Audiences

C4 diagrams scale from high-level context (business view) to technical detail (developer view), ensuring everyone. From stakeholders to engineers everyone can interpret the architecture without the need for heavy tooling. Just enough design facilitates acceleration of the solution.

(b) Agility with Discipline

Unlike heavyweight modeling approaches, C4 is lightweight and iterative, making it compatible with agile teams while still ensuring design intent is explicit.

(c) Risk Mitigation 

Consistent visual models surface integration, security, and scalability risks early, reducing costly redesigns.

Practitioner Perspective

(a) Clarity of Scope and Boundaries

Context and container diagrams make dependencies, APIs, and infrastructure responsibilities unambiguous.

(b) Scalability and Deployment Readiness

Component and container views map directly to runtime environments, cloud services, and CI/CD pipelines.

(c) Knowledge Retention

C4 diagrams are simple enough to maintain as living documentation, reducing reliance on tribal knowledge.

The How

Like Google Maps, C4 lets you zoom in and out: executives see the “city map” (context), architects see the “neighborhood layout” (containers), and developers see the “street-level details” (components and code).

Leading organizations and open-source communities use C4 to replace ad-hoc diagrams with a consistent, widely understood notation.

Practitioner Example:

1. Context Diagram: Shows how the system interacts with users and external systems.
2. 
   Container Diagram: Breaks down major applications, services, and databases.
3. Component Diagram: Details the internals of each container and key responsibilities.
4. Code Diagram: Optional, zooming into classes, libraries, or modules for critical areas.

Practically, Context and container diagrams should be developed and maintained. The component and code diagrams usually have diminished return on time investment.

Leading Indicators

Business Outcomes

• Reduced communication gaps between business and IT.
• Faster alignment on architectural decisions, accelerating time-to-market.
• Lower risk of rework by ensuring shared understanding upfront.

Technical Outcomes

• Consistent, lightweight architecture diagrams across teams.
• Easier onboarding for new developers and faster knowledge transfer.
• Clear alignment between architecture, infrastructure, and code.

Decision

• Decide to adopt C4 as the standard architecture visualization method across projects.
• Provide teams with starter templates and simple guidance.
• Pilot the C4 approach in the next project increment and review effectiveness with both stakeholders and developers.

Conclusion

You can steal this, customize it and use it for your company. Good luck!!